Leading businesses are using GCCs to build core and critical capabilities that are not ‘outsourceable’
via centers in talent-rich hubs
with increased transparency and efficiency
from in-house teams vs. outsourced/contract staff with increased integration and ownership
ensuring agile responses to market demands
“Target in India has operated as a fully integrated global capability center and strategic partner for Target Corporation since 2005. We’ve seen the evolution of GCCs over the years, with immense value and influence across all business areas being delivered out of India. There are many factors that lead to a successful GCC model — including the right infrastructure, culture, and processes — and ecosystem partners like ANSR have been committed to helping GCCs navigate these areas and drive impact for their parent organizations. We congratulate them on this important milestone of 100 customers and look forward to the continued growth of GCCs in India.”
Senior Vice President, Target
“I would just like to take this opportunity to thank our core ANSR team for their partnership and support while building our HSC team. The communication, professionalism, and flexibility of the group has enabled us to find the best candidates possible in the short amount of time. We are hopeful to close most of our hiring within the next 2-3 weeks maximum.”
Director, Enterprise Data Operations & Support, Inspire Brands
Creating a global workforce was important to us to be able to better support the evolving needs of our customers. India has a great talent pool to execute digital, technical and IT functions for which we cannot find staff in Australia. We were on a tight schedule, but the partnership with ANSR helped us set up and scale the NAB Innovation Center in India within set deadlines. Within six months, we have been able to grow to a 100-member-strong team that’s supporting business-critical functions. As we are looking to in-source more of our operations in-house, this partnership will further help us tap into differentiated talent pool for high demand skills.
Executive, India Operations, National Australia Bank