Leveraging ecosystems and partnerships
Falabella in India
Year established: 2018
GCC Location: Bengaluru
GCC Headcount: ~200
Falabella Group is the first Chilean conglomerate to establish a GCC in India. Falabella is one of the largest retail platforms in Latin America, operating department stores, home improvement stores, supermarkets, real estate, and provide financial services across seven countries.
India represents a gateway for global exposure to Falabella for mature ecosystems, innovation, markets like U.S. and India.
As a key strategic platform for the group, the GCC drives building a digital ecosystem for the group leveraging its existing unmatched physical assets.
The benefits continue…
To drive scale and innovation, the GCC operates in a hybrid model by hiring top talent and partnering with best of class technology consultants. This has helped the GCC build its technology capability and maturity across their digital platform and successfully raising the technology bar within the Group.
The hybrid model also allowed Falabella India to hire the right kind of talent as they became attractive due to the nature of work being carried out of India.
They are exploring the limitless possibilities of innovation by partnering with start-ups through their accelerator program, named Falabella Exceed