Our client, a U.S.-based high-tech commercial bank, operates from 29 offices in the US and has operations in Hong Kong, Beijing, Shanghai, Israel, London and Frankfurt.
They realized that to be profitable and stay ahead of competition, it had to modernize its entire finance function. The largest global financial institutions had taken a stronghold in the local market.
The most important thing for them was the development of their digital platform. They wanted to look at operating the bank technology-wise, and also needed analytics support in financial operations. There was shortage for skilled and quality talent in the US to be able to support these requirements. As they analyzed different markets, they found opportunities in Bengaluru.
They partnered with ANSR in 2018 to set up the GCC in Bengaluru to develop new capabilities and support future growth. ANSR brought together workspace, talent, capabilities and insights from across our service lines to enable innovative thinking and focus on the bank’s long-term goals.
The GCC started with hiring engineers, systems architects and data analysts to work on projects and initiatives including product design, development and support for core functional areas of business. With ANSR’s help, the GCC quickly scaled to 800 team members, which is more than 10% of the bank’s global workforce.
Today the bank is establishing a capable and scalable end-to-end finance function in Bangalore to provide accounting, regulatory reporting, FP&A, procurement, tax and treasury support. A Credit Risk Team was set up from scratch, covering multiple capabilities such as Credit Modelling, Credit Business & Financial Risk, Credit Systems, Credit Enablement, Credit Portfolio Analytics & Credit Reserves.
ANSR’s role has evolved over the years, creating a long-running partnership to support business innovation, operational and management effectiveness to create long term business value.