Operations-as-a-Service
Business Shared Services
We ensure that all expertise required to support a GCC’s ongoing operations are available through Centers of Excellence (COE) such as HR & organizational effectiveness, employer branding & communications, tax & regulatory, IT help desk, governance & secretarial services among others. We work with customers to support their Global Business Services framework and bring operational, functional and technical expertise to each GCC. Over the last 16 years, we have helped our clients set up several shared service centers and partnered with their in-house teams to implement the strategy.
Facility Management Services
Our best-in-class facility management services ensure that GCC work environments and office infrastructures are maintained to the highest standards.
Operations-as-a-Service Team
Abhilash Raghavan
Chief Financial Officer
Abhilash serves as ANSR’s Chief Financial Officer and is responsible for accelerating the company’s growth by building best-in-class financial systems and processes that drive operational excellence, profitability, and business efficiency. He oversees the accounting, business support, financial planning, treasury, tax, legal and investor relations functions at ANSR. Since joining ANSR in 2016, Abhilash has played a critical role in establishing and operating several ANSR GCCs and serves on the Boards of various ANSR subsidiaries and GCC entities.
Prior to ANSR, Abhilash was with Target Corporation, India, America Online (AOL), and Wipro. He has over 20 years' experience in corporate finance, including financial reporting, vendor management, sourcing and procurement, compliance, and taxation.
Abhilash received his Bachelor of Commerce (Hons) from Sri Satya Sai Institute of Higher Learning.
Ronald Botham
AVP
Ronald leads Workspace operations at ANSR and is responsible for the overall service delivery, experience management, strategy, and governance.
He has over 21 years' experience in the real estate, facilities, projects, and fire safety domains leading various RE&F infra projects, transitions and contracts. He has executed various industry-first facilities digitization initiatives around energy management, transport operations and food services resulting in improved efficiencies, sustainability and safety.
Prior to ANSR, Ronald worked with Genpact, Wormald (Australia), Cognizant, CBRE at Microsoft and Novartis. He has a bachelor's degree in statistics.
Shamic Paul
Director
Shamic leads Business Shared Services (HR) for ANSR’s clients. He has over 20 years' experience in managing business shared services across IT, ITES, and staffing organizations.
Prior to ANSR, Shamic has worked with Hewlett Packard Enterprise & Wipro. In his previous role, he was head of shared service for Adecco India. He has extensive experience setting up delivery centers.
He has a bachelor's degree in Electrical and Electronics Engineering from Bangalore University and a master's degree in Operations from Symbiosis Pune.
Nikhil Agarwal
AVP
Nikhil Agarwal is AVP – Finance Controller, responsible for the finance tax and regulatory set up, advisory and operations delivery through Business Shared Services practice at ANSR. He has over 17 years' experience in accounting, reporting, cash flow management, handling audits and compliances.
Prior to ANSR, Nikhil worked with PwC, Aircel and AXA Group managing finance & tax operations and strategic initiatives.
He is a certified Chartered Accountant (CA).