The Art of Global: Reimagining Workforce Transformation through GCCs

Global Capability Centers (GCCs) have come of age. They have evolved from being a source of cost arbitrage to becoming centers of excellence for innovation, digital transformation and top talent. Pivoting through the challenges brought on by the pandemic, GCCs have demonstrated their resiliency and ability to meet the expectations of the parent entities on time and at scale.

In the post-pandemic world, GCCs are expected to push the envelope of technology and data analytics to build the trust with the headquarters and become even more integral to their relevancy and future-proofing agenda.

As companies quickly transform themselves into a digital business in disguise of their core business, the case for building a global team has never been stronger. From access to an unrestricted pool of talent to increased productivity to reduced employee attrition to lower operational costs to improved global scalability and expansion, companies can no longer ignore the benefits of building a global team.

In this context, the NASSCOM-ANSR roundtable brings together GCC leaders who have mastered the ‘art of global’ and made a meaningful impact through workforce transformation.