GCC Quarterly Landscape Report – Q3, 2024

GCCs are evolving into seamless extensions of their headquarters, fostering real-time collaboration and operational synergy. The ‘best-sourcing’ model is gaining traction, enabling organizations to outsource foundational functions, while focusing on strategic and transformative competencies to enhance efficiency and optimize resources. The next generation of GCCs marks a paradigm shift, driven by an integrated ecosystem that unites GCCs, service providers, and startups ecosystem.

The ANSR Quarterly GCC report presents a comprehensive overview of the key trends influencing the growth and transformation of GCCs. Highlighting developments in new center setups and expansions between July 2024 and November 2024, the report also offers critical insights into talent strategies and real estate trends shaping India’s GCC ecosystem.

The report spotlights on Evernorth Health Services (Evernorth), the pharmacy, care, and benefits solutions division of The Cigna Group—a Fortune 16 global health leader. The “GCC Leader Spotlight” section features Ashok Venkatachalam, Managing Director of Evernorth Health Services India, who shares strategic insights and innovations fueling the GCC’s success. This segment serves as a valuable playbook for emerging GCCs, providing actionable strategies for overcoming growth challenges, fostering innovation, and establishing a framework for long-term sustainability.

Explore the report to stay ahead in this rapidly evolving landscape.