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With a strong foundation in place and ambitious goals for the future, India’s GCC ecosystem is set to drive not just corporate success but broader economic and social progress, writes Vikram Ahuja
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As many as 90% of GCCs plan to explore the diverse use cases of Gen AI in 2025, enabling a wide range of critical business goals in their roles as centers of excellence by leveraging GenAI, ML, RPA, and many other such disruptive technologies.
No longer mere extensions of headquarters, GCCs have emerged as integral pillars of strategy and growth, setting the stage for businesses to thrive in an increasingly complex global landscape.
Latest Insights
AI-Powered Recruitment: Winning the Talent War
Discover how AI is revolutionizing candidate experience in recruitment. Learn strategies to leverage AI for attracting top talent and gaining a competitive edge.
The Quiet Rise of Mid-Market GCCs in India
Modified on Unlock your global center now! By April 1, 2026, India’s unified Labour Codes will be fully operational, forcing
How UK Enterprises Use Build-Operate-Transfer to Set Up in India
Modified on Unlock BOT excellence now! The BOT model is the most sought-after approach to enter the Indian market for
GCC
Core and Flex: The Workforce Model Taking Shape in AI-Led GCCs
Modified on Workforce planning in GCCs used to revolve around a single number: how many people in the center would need. In
GCC vs Outsourcing: Why a Captive Center Outperforms Over 3-5 Years
Modified on Start your GCC journey here! Every multinational eventually faces this decision: hand critical operations to a third-party outsourcing
Building Future-Ready GCCs: Capability Clusters, Culture, and AI-First Workforce Design
Published on Start your GCC journey here! Summary Future-ready GCCs require three design shifts: capability clusters over fixed roles, global-local
Talent
AI-Powered Recruitment: Winning the Talent War
Discover how AI is revolutionizing candidate experience in recruitment. Learn strategies to leverage AI for attracting top talent and gaining a competitive edge.
Talent Acquisition Vs TaaS: Choosing the Right Model For Your Business
Published on Unlock top talent for your business now! Talent Acquisition (TA) and Talent-as-a-Service (TaaS) offer distinct models for sourcing
Hybrid Models in GCCs: The New Standard
Published on The rise of the hybrid operating model isn’t just a trend for Global Capability Centers (GCCs). It’s a fundamental shift
Workspace
Core and Flex: The Workforce Model Taking Shape in AI-Led GCCs
Modified on Workforce planning in GCCs used to revolve around a single number: how many people in the center would need. In
Creating a Culture of Upskilling and Knowledge Sharing for Sustained Innovation
Published on Start your GCC journey here! Summary Continuous learning keeps talent relevant as skills rapidly expire; organizations that
How Workspace Design Attracts Talent and Delivers Business Outcomes
Increasingly, companies see Global Capability Centers (GCCs) as an attractive source of
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View All Articles
AI-Powered Recruitment: Winning the Talent War
Discover how AI is revolutionizing candidate experience in recruitment. Learn strategies to leverage AI for attracting top talent and gaining a competitive edge.
The Quiet Rise of Mid-Market GCCs in India
Modified on Unlock your global center now! By April 1, 2026, India’s unified Labour Codes will be fully operational, forcing
How UK Enterprises Use Build-Operate-Transfer to Set Up in India
Modified on Unlock BOT excellence now! The BOT model is the most sought-after approach to enter the Indian market for