GCCs for All: The Mid-Market Expansion

India’s Global Capability Centers (GCCs) ecosystem has witnessed a remarkable transformation, with mid-market companies playing an increasingly pivotal role. While traditionally large enterprises have dominated this space, mid-market GCCs are now critical players in the Indian market. These centers are highly agile, innovative, and focused on digital transformation, helping companies drive operational efficiency and innovation. In 2024, mid-market GCCs account for nearly 50% of India’s total GCC ecosystem and employ more than 220,000 professionals across India.