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In the post-pandemic future of work, nine out of ten organizations will shift to a hybrid model. But as we transition to the hybrid model of working, there are more questions than answers in the minds of GCC leaders. Seeking answers to these questions, we reached out to some of India’s top GCC leaders to understand how they are overcoming the challenges of the next normal. We discussed ideas around three key tenets — productivity and performance, engagement and community, policy and guidelines. This e-book is ANSR’s way of bringing together ideas and thought processes of some of the best minds in the country to help each other. We hope you find value in this e-book and look forward to taking the conversation forward with you.