Scope and Content of the Report
In the report, we have analyzed the innovation journey of 25 GBS organizations in India through a mix of survey- and interview-based approach.
Innovation is no more a buzzword. Amplified by digital disruption it has become a necessity for enterprises. Enterprises have been looking at their Global Capability Centers (GCCs) to evolve from cost enablers to strategic partners and provide competitive advantage. In the last 3-5 years, innovation at GCCs has become mainstream that are deploying a wide array of capabilities to propel innovation. This report identified and reveals what Committed Innovators (GCCs with a structured innovation program with dedicated resources & investment) are doing differently, including practices adopted to enable this transformation and overcome operational challenges.
The report provides insights into:
In the report, we have analyzed the innovation journey of 25 GBS organizations in India through a mix of survey- and interview-based approach.