From Promise to Performance: Driving ROI with Agentic AI Across Enterprises

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Most large enterprises today are running multiple Agentic AI initiatives across customer experience, shared services, back-office operations, supply chain, and IT. While early pilots are delivering localized gains, leadership teams are now facing a more complex challenge as they plan for 2026. 

As Agentic AI become embedded into everyday workflows, organizations are encountering new enterprise-wide realities: 

  • Urgency to accelerate adoption and rollout of Agentic AI 
  • Enabling Agentic AI to influence decisions across functions 
  • Addressing the increasing degree of Autonomy in Agentic AI workflows with human in the loop 
  • Managing Exceptions, escalations, and accountability  

This is a cultural shift which requires more than just tools and technology – it demands an enterprise Agentic AI orchestration framework to address the following  

  • Governance & Accountability 
    How do enterprises ensure compliance, auditability, and ownership when AI agents act or recommend actions? 
  • Cross-Functional Agentic AI Orchestration 
    How are workflows coordinated when AI, automation, and humans interact across CX, Finance, Supply Chain, HR, and IT? 
  • Exception Ownership & Resolution 
    When AI-enabled workflows break, who owns the exception—and how is it seamlessly routed across teams and geographies? 
  • Driving Adoption How do enterprises shift from “human led AI assisted” mindset to “Human in the loop” and eventually to “autonomous AI reasoning and workflows” 
  • ROI at Scale 
    How do leaders move from pilot ROI to enterprise-level value realization across multiple business units and GCCs?

     This invite-only, closed-door forum brings together CEOs, CXOs, and GCC Heads to exchange practical, experience-driven insights on: 

  • Agentic AI Strategy & Speed of Execution – From POC to production 
  • Addressing Dégrée of Autonomy at Enterprise Scale (Guard Rails) 
  • How to Drive ROI and Adoption 
  • Addressing Data Security & Governance  
  • Leveraging ServiceNow to execute Enterprise Agentic AI Strategy 
Time Agenda
5.00 PM – 5.30 PM Arrivals and Introductions
5.30 PM – 5.45 PM Keynote by Sujo J
Global Platform Leader, Lenovo
5.45 PM – 6.30 PM Roundtable Discussion
6.30 PM – 6.40 PM Break
6.40 PM – 7.15 PM Roundtable Discussion Continues
7.15 PM onwards Dinner, Drinks and Networking

Speakers

Sujo J,

Global Platform Leader, Lenovo

Vikram Ahuja

Co-Founder ANSR

We will focus on:

  • A clear view of what “Agentic AI at scale” really looks like operationally
  • Practical patterns for governed, cross-functional AI execution and realized ROI
  • Insight into how GCCs can shift from delivery centres to AI-powered decision engines
  • A sharper understanding of how ServiceNow AI platform enables enterprise AI orchestration framework

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