As retail and consumer companies embrace agentic AI, automation, and next-generation digital platforms, they face a new challenge: how to source, build, and scale capabilities that didn’t exist five years ago. From data science to digital merchandising, AI is reshaping every role, demanding new approaches to workforce design, leadership, and skill development.

This edition of ANSR xChange is hosted in partnership with Thoughtworks, a global leader in digital transformation and AI-powered product innovation. Their expertise will add perspectives in building agile systems, embedding AI into customer experiences, and scaling autonomous teams.

Leaders from leading retail brands in the UK will gather to explore how organizations can:

• Identify and cultivate emerging AI-centric capabilities in business, technology, and customer experience.
• Redefine roles and structures to blend human creativity with intelligent automation.
• Build agile, distributed talent models that keep retail organizations adaptive and globally competitive.