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Case Study: Inspire Brands’ Digital Transformation Powered by ANSR’s GCC
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Inspire Brands, a global multi-brand quick-service restaurant (QSR) company boasting over 32,000 outlets worldwide, embarked on the journey to establish a Center of Innovation in India. The primary goal was to revolutionize the global restaurant industry through strategic digital transformation, aiming to significantly enhance operational efficiencies across its diverse portfolio of renowned brands.
The Challenge
Setting up a Global Capability Center (GCC) from scratch entailed a myriad of challenges, ranging from workspace leasing, setup, talent acquisition, compliance, to facility management. Moreover, the urgent need to recruit highly skilled talent across various technical domains (data engineering, data science, analytics, eCommerce, AI, platform engineering, and automation) added another layer of complexity.
Our Solution
In response to these challenges, the ANSR team provided a comprehensive, end-to-end solution to establish Inspire Brands’ GCC in Hyderabad, India. This encompassed sourcing, recruiting, and engaging top-tier talent, coupled with setting up customized workspaces integrated with cutting-edge IT solutions. ANSR’s focus on legal compliance ensured governance and management support throughout the setup process.
Key Business Impacts
- A Top-Tier Tech Team: Leveraging our Global Talent Network of 1.6 million tech professionals and 200+ job boards, ANSR significantly reduced time-to-hire, successfully onboarding over 150 full-time employees within the first year of GCC operations. The projected growth to 400+ by December 2024 and 500+ in 2025 reflects ANSR’s commitment to sourcing top-tier talent.
- Expanded Capabilities and Innovation: The GCC’s role in empowering the Inspire Brands ecosystem extends beyond talent acquisition. Its specialized technical functionalities, including POS systems, scripting, microservices, and enterprise architecture, contribute significantly to process optimization and innovation.
- A Dynamic Innovation Lab: Inspire Brand’s Hyderabad GCC features a dynamic Innovation Lab, a collaboration hub partnering with startups to craft cutting-edge solutions. This initiative has led to notable enhancements in productivity optimization, workforce management, loyalty programs, payment systems, and more.
ANSR’s partnership with Inspire Brands in establishing and operating its GCC in Hyderabad exemplifies the transformative power of strategic talent acquisition, cost optimization, and expanded capabilities.
