Case Study: Establishing a Leading US Bank’s Technical CoE in Bengaluru
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Our client, a top-tier US Financial Institution (Ranked in the US Top 20 with over $200 Billion in Assets) specializes in commercial banking for technology, healthcare, private equity, venture capital, and premium wine industries.
The Challenge
The digital transformation revolution was upon them, but a critical roadblock emerged – a dearth of highly skilled technical talent in the US. This scarcity translated to skyrocketing hiring costs, lengthy recruitment cycles, and a concerningly high candidate drop-off rate. These factors threatened to impede the bank’s digital ambitions.
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Our Solution
Recognizing the need for a strategic solution, the bank partnered with ANSR to establish a state-of-the-art Technical Center of Excellence (TCoE) in Bengaluru, India. This move addressed the talent shortage head-on while paving the way for streamlined operations and optimized financial processes.
Precision via AI Talent Sourcing
ANSR leveraged its vast Global Talent Network of 1.6 million tech professionals across 200+ platforms. This extensive pool was further refined using our advanced AI fitment engine. By meticulously screening and shortlisting candidates based on over 100 parameters, we achieved an impressive 90% accuracy rate in candidate selection, significantly reducing time-to-hire and ensuring the perfect talent fit.
Building a Functional Ecosystem for the GCC
ANSR’s solution extended far beyond recruitment. A comprehensive analysis of the global talent landscape identified Bengaluru as the ideal location for the TCoE, offering a rich pool of technical talent and a robust digital infrastructure, creating the perfect ecosystem for success. ANSR then led the end-to-end setup:
- Talent Management & Onboarding: We provided comprehensive onboarding support to integrate new hires seamlessly.
- Workspace & IT Integration: Tailored workspaces with cutting-edge IT solutions were established, fostering collaboration and productivity.
- Operational & Legal Expertise: Our team ensured legal compliance with Indian regulations and provided ongoing governance and management support.
Today, the Bengaluru TCoE supports a wide range of functions, including accounting, regulatory reporting, FP&A, procurement, tax, and treasury. Furthermore, the establishment of a Credit Risk Team from the ground up demonstrates the center’s expanding capabilities. This team covers a comprehensive spectrum of credit risk functions, including modeling, business & financial risk analysis, credit systems, and portfolio analytics.
This center has not only addressed the initial talent shortage but has also become a core pillar of the bank’s digital transformation journey, propelling them towards a leadership position within the global financial technology landscape.
Business Impact: A Launchpad for Continued Growth
800+ Strong Workforce
Global Expansion
5+ Years of Success
The TCoE has operated seamlessly, expanding capabilities into verticals like Credit Risk Management, with expertise in Credit Modelling, Credit Business & Financial Risk, and more.