Global Capability Centres (GCCs) in India: Key Stats and Top Brands

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This is a list of global capability centres in India for 2026, organized city by city. It covers where GCCs cluster, what each hub does best, and which emerging cities are ready to host the next wave.

Global Capability Centres (GCCs) in India: The 2026 snapshot

India is the world’s most established destination for the captive model. According to ANSR’s research, the country is home to 2000+ GCCs employing over 2.3 million professionals. The model now contributes more than 1.5% of India’s GDP. The scale is impressive, but the more interesting story is where growth is heading. Most GCC activity still sits in six Tier-1 metros. The number of GCC centers in India’s emerging cities is rising fast, though. These cities already host 220+ GCC units and are growing at nearly 11% CAGR.

For enterprise leaders, this shift matters. GCCs are no longer judged as cost-reduction plays. They are the engines for AI, product engineering, analytics and global business services. The geography that supports those mandates is widening, and that is good news for any enterprise planning its next move.

List of Global Capability Centres (GCCs) in India by City

Each city below has a distinct talent profile and a typical set of GCC functions. Use this section to benchmark where peers in your industry have built.

Bengaluru

Bengaluru is the undisputed Global Capability Center (GCC) capital of India also known as the Silicon Valley of India, housing 1,000+ GCC units and employing over 800k professionals in engineering, AI, and R&D.

Company

HQ Location

Industry

Focus Area

3M

USA

Manufacturing

Global IT and finance services (including treasury operations), technology and analytics

7-Eleven

USA

Retail

Digital product development, IT services, information security, networking, data science, finance and accounting

4Flow

Germany

Logistics & Transportation

Software and product engineering for supply-chain platforms, AI in logistics

Abbott

USA

Healthcare & Lifesciences

Enterprise IT, data analytics, supply chain technology

Albertsons

USA

Retail

Technology and engineering, AI, data science, cloud, proprietary retail platforms

Best Buy

USA

Retail

Digital strategy, product management, design, engineering, infrastructure, data and AI

Citizens Bank (Citizens Financial Group)

USA

BFSI

IT, data and analytics, enterprise platforms, AI-led technology modernisation

Falabella

Chile

Retail

eCommerce and digital platform engineering, data and analytics

Ferguson

USA

Wholesale

Technology roadmap delivery, AI, ERP, CRM, data science

FM Global

USA

Insurance

Science and AI, data science, risk engineering, digital product development

Hyderabad

Hyderabad is India’s second largest and fastest-growing hub for Global Capability Centers (GCCs), hosting 500+ GCCs employing 430k+ professionals.

Company

HQ Location

Industry

Focus Area

ABB

Switzerland

Manufacturing

Engineering services, ERP support, shared services for IT, finance and HR

Advance Auto Parts

USA

Retail

IT and digital capabilities, global retail operations, data science (pricing)

American Airlines

USA

Aviation

Software engineering, AI, cybersecurity

Bank of America

USA

BFSI

Technology and operations for all lines of business, markets technology, data, cybersecurity, fraud and claims operations

Bosch

Germany

Automotive

Embedded and automotive software (driver assistance, vehicle computers), connected smart-home products

Costco Wholesale

USA

Retail

Technology and research operations, data analytics, finance

Evernorth

USA

Healthcare & Lifesciences

Gen-AI, product development, analytics, software engineering, data warehousing

FedEx

USA

Logistics & Transportation

Shared technology and digital services for the enterprise, digital transformation

Inspire Brands

USA

Restaurant & Food Services

Technology, HR, finance and commercial functions

Intel

USA

Semiconductors

Silicon and SoC design, validation, graphics, data centre, AI, platform software

Delhi NCR (Gurugram and Noida)

Delhi NCR is one of India’s top Global Capability Center (GCC) destinations, hosting 330+ GCCs across New Delhi, Gurugram & Noida.

Company

HQ Location

Industry

Focus Area

Adidas

Germany

Retail

Global engineering and data (Gurugram tech hub), global business services (Chennai)

Adobe

USA

Software & Internet

Product engineering, AI and generative AI, global delivery and shared services

Airbnb

USA

Travel & Hospitality

Global community operations (hosting, payments), analytics

Barco

Belgium

Manufacturing

Software R&D (embedded to SaaS) for enterprise, education and healthcare

Ciena

USA

Telecom

Optical networking R&D, network automation, hardware engineering

Daikin

Japan

Manufacturing

Advanced cooling technologies, software development, data-centre cooling

Delta Electronics

Taiwan

Manufacturing

Power electronics, energy storage, EV charging, solar inverters, IoT and AI software

Denso

Japan

Automotive

Automotive component development, software for global product development

FNZ Group

Switzerland

BFSI

Platform engineering, delivery and operations, cybersecurity, production support

InterContinental Hotels Group (IHG)

UK

Travel & Hospitality

Accounting, IT support, business analytics and reporting

Mumbai

Mumbai serves as India’s premier BFSI (Banking, Financial Services, and Insurance) Global Capability Center (GCC) capital, ranking second nationally behind Bengaluru with 225+ centers.

Company

HQ Location

Industry

Focus Area

BMS Group

UK

BFSI

Data, analytics and AI across broking operations

BNP Paribas

France

BFSI

Technology (development, testing, production support), operations, finance and procurement shared services, securities and trade finance operations

Clariant

Switzerland

Chemicals & Materials

Regional innovation (research and application development), global business services (finance, procurement)

Cosette Pharmaceuticals

USA

Healthcare & Lifescience

Regulatory affairs, SAP, finance, HR, data analytics, operational excellence

General Mills

USA

Agribusiness & Food Processing

Supply chain, finance, HR, digital and technology, consumer insights, sales capabilities

Interactive Brokers

USA

BFSI

Global technical operations, IT support, client account operations

IronFX

Cyprus

BFSI

Trading technology R&D

Maxcess

USA

Manufacturing

R&D, sales and service support, equipment repair for the APAC region

MSCI

USA

BFSI

Software engineering (analytics, index, ESG), data operations, technology

Nomura

Japan

BFSI

Trade operations and settlement, finance and tax, compliance, legal, global markets business management

Pune

Pune is fast emerging as one of India’s top hubs for Global Capability Centres (GCCs), hosting over 380+ GCCs and employing180K+ professionals. 

Company

HQ Location

Industry

Focus Area

Addepar

USA

Software & Internet

WealthTech, Investment Technology, Product Engineering, R&D, Data Engineering, AI & ML, Cloud Computing and Financial Data Operations

Adient

USA

Automotive

Automotive Engineering, Seating Systems Design, CAD/CAE, Product Development, Simulation, Testing and Manufacturing Engineering

Advantech

Taiwan

Manufacturing

Embedded Computing, Industrial IoT (IIoT), Edge AI, Hardware Engineering, Industrial Automation and Smart Manufacturing

Aker Solutions

Norway

Energy & Utilities

Subsea Engineering, Offshore Engineering, Project Engineering, Digital Solutions, Automation and Oil & Gas Technology

Alfa Laval

Sweden

Manufacturing

Heat Transfer, Separation & Flow Technology, Process Engineering, Product Development, Manufacturing and Supply Chain Operations

ArcelorMittal

Luxembourg,

Manufacturing

Steel Manufacturing, Process Engineering, Digitalization, Industrial Automation, R&D, Data Analytics and Supply Chain Optimization

Black & Veatch

USA

Architecture, Engineering, & Construction

Power & Energy Engineering, Water Infrastructure, EPC Engineering, Digital Solutions, Project Management and Infrastructure Design

Hexadex

UK

Industrial

Automotive Components Engineering, Exhaust Systems, Stainless Steel Fabrication, Industrial Automation, Manufacturing Engineering and Product Design

Jaguar Land Rover

UK

Automotive

Advanced Driver Assistance Systems (ADAS), Software-Defined Vehicles, Vehicle Engineering, Propulsion Systems, Digital Operations and Global Procurement

Mindbody Inc.

USA

Software & Internet

SaaS Product Engineering, Fitness & Wellness Technology, Cloud Platforms, Mobile Application Development, Data Analytics and AI-Enabled Solutions

Emerging Tier-2 Hubs

Tier-2 cities in India are rapidly becoming key players in the global tech landscape. These cities are not only benefiting from lower costs and infrastructure development but also from a growing talent pool and a supportive government environment. Cities like Ahmedabad/GIFT City, Coimbatore, Kochi, Jaipur, Indore, Thiruvananthapuram.

Ahmedabad

Company

HQ Location

Industry

Focus Area

BCD International Inc.

USA

Software & Internet

Engineering, Software Development, Product Support and Technology Solutions

Qatar Airways

Qatar

Aviation

Digital Transformation, AI & Data Analytics, Software Engineering, Cybersecurity and Business Services

Triton EV

USA

Automotive

EV Engineering, Battery Technology, Product Development and Automotive R&D

Coimbatore

Coimbatore is rapidly emerging as a leading GCC destination in India, with 50+ GCCs. Driven by strong engineering, tech workforce and lower operating cost as it is transitioning from a traditional manufacturing base into a high-tech hub for R&D, digital transformation, AI and enterprise solutions.

Company

HQ Location

Industry

Focus Area

Amber Connect

Jamaica

Software & Internet

AI & ML, Software Engineering, Product Development, Vehicle Telematics, Data Science and Fleet Management Solutions

CIRCOR

USA

Manufacturing

Global Engineering, Design & Application Engineering, Strategic Sourcing, Manufacturing, Global Finance, HR and Project Management

Exterro

USA

Software & Internet

Product Engineering, Software Development, eDiscovery, Data Privacy, Cybersecurity, Digital Forensics and Information Governance

Kochi

Kochi has emerged as a leading city for knowledge driven GCCs, supported by strong digital infrastructure, high human development and global connectivity.

Company

HQ Location

Industry

Focus Area

Hubbell Incorporated (Burndy Technology)

USA

Manufacturing

Electrical Engineering, Product Design & Development, R&D, Power Distribution Technologies, Manufacturing Engineering and Supply Chain Management

OrthoFX

USA

Healthcare & Lifesciences

Clear Aligner Technology, Digital Orthodontics, 3D Printing, AI-Enabled Treatment Planning, Software Development and Product Engineering

Bernhard Schulte

Germany

Logistics & Transportation

Maritime Technology, Fleet Management, Digital Transformation, Marine Engineering, IT Operations, Data Analytics and Shipping Support Services 

Jaipur

Jaipur is leading as a services-led GCC destination, driven by expanding its IT & BPM talent base, growing BFSI presence and improving digital infrastructure.

Company

HQ Location

Industry

Focus Area

Jumio

USA

Software & Internet

AI & ML, Biometric Authentication, Digital Identity Verification, Fraud Detection, Computer Vision, Data Science and Software Engineering

Salesforce

USA

Software & Internet

Product Engineering, AI & Agentforce Development, Cloud Computing, Data Analytics, CRM Innovation, Cybersecurity and Customer Experience Solutions

Normet

Finland

Manufacturing

Mining & Tunnelling Technology, Mechanical Engineering, Automation, R&D, Digital Mining Solutions, Equipment Design and Industrial Software

         

Indore

Indore hosts an experienced technology workforce of over 150k professionals with nearly half engaged in BPM & shared services roles creating a balanced mix of IT, analytics and business operations talents.

Company

HQ Location

Industry

Focus Area

Impetus

USA

Software & Internet

Data Engineering, AI & ML, Generative AI, Cloud Computing, Big Data Analytics, Product Engineering and Enterprise Data Platforms

TaskUs

USA

Software & Internet

AI Operations, Digital Customer Experience, Trust & Safety, Content Moderation, Data Annotation, Back-Office Operations and Business Process Services

WM (formerly Waste Management, Inc.)

USA

Energy & Utilities

Digital Transformation, IT & Software Engineering, Data Analytics, AI & Automation, Enterprise Technology, Finance Operations and Sustainability Solutions

 

Thiruvananthapuram

Thiruvananthapuram’s experienced technology talent pool has been built over decades through Technopark’s

ecosystem of IT services, product engineering, and R&D firms. The government is actively promoting Al, data

science, robotics, and cybersecurity through the Kerala Digital University, Al-focused skilling programs, and

Kerala Startup Mission partnerships.

Company

HQ Location

Industry

Focus Area

CareRevenue

USA

Healthcare & Lifescience

Healthcare Revenue Cycle Management (RCM), Medical Billing & Coding, Claims Processing, Revenue Operations, Healthcare Analytics and Technology Solutions

Arch Capital Group

Bermuda

BFSI

Insurance & Reinsurance Operations, Underwriting, Claims Processing, Risk Engineering, Actuarial Analytics, Technology and Business Operations

Envestnet

USA

BFSI

Insurance & Reinsurance Operations, Underwriting, Claims Processing, Risk Engineering, Actuarial Analytics, Technology and Business Operations

List of GCC companies in India by industry

Looking at GCCs by sector shows how different industries use the model. The patterns below reflect how enterprises typically deploy capability in each city.

  • BFSI: Risk, compliance, trading technology, operations and digital banking, concentrated in Mumbai, NCR, Chennai and Bengaluru, and increasingly in GIFT City.
  • Technology: Product engineering, platform development, AI and cloud, led by Bengaluru and Hyderabad.
  • Retail and consumer: Analytics, e-commerce engineering, supply chain and customer experience, spread across Bengaluru, NCR and Hyderabad.
  • Healthcare and life sciences: Clinical data, R&D support, digital health and regulatory operations, strongest in Hyderabad, Bengaluru and Pune.
  • Engineering and automotive: Embedded systems, simulation, EV and industrial design, anchored in Pune, Chennai and Bengaluru.

Why are GCCs in India growing so fast?

Four forces are driving the expansion:

  • Talent Depth: India produces one of the world’s largest pools of technology graduates, and its experienced base is expanding in both metros and emerging cities. That makes it possible to staff complex mandates, not just routine work.
  • AI-led hiring: Enterprises build AI, data and automation capability in-house. GCCs give them direct control over that capability and the speed to scale it.
  • Broader participation: Mid-market and private-equity-backed companies are now entering the model, not just global giants. Flexible engagement options have lowered the barrier to entry.
  • Policy support: Government and state-level initiatives continue to strengthen the business environment. Check out our overview of how policy reforms are boosting GCC growth in India covers this in detail.

Together, these forces explain why the 2,000+ GCC base is still expanding, and why emerging cities are growing nearly 11% a year.

Choosing a city for a global capability center in India

Picking the right location for a global capability center in India is one of the most consequential decisions an enterprise will make. The best city depends on the talent your mandate needs, the infrastructure you require, and the culture you want to build.

ANSR helps enterprises make that choice with data, not instinct. Our readiness research assesses cities against talent, infrastructure, regulatory, and quality-of-life criteria. Our teams then take you from location strategy through setup, hiring, and operations.

Ready to find your ideal GCC location? Contact us now.

FAQs

How many GCCs are there in India in 2026?

ANSR’s research puts the number at 2,000+, employing over 2.3 million professionals.

Most activity is concentrated in six Tier-1 metros, led by hubs such as Bengaluru and Hyderabad. Emerging cities now host 220+ GCC units.

ANSR assessed 14 cities, including GIFT City, Coimbatore, Kochi, Indore, Jaipur and Thiruvananthapuram, on talent, infrastructure, regulation and quality of life.

Emerging cities offer growing talent pools, improving infrastructure, and supportive policy. They are growing at nearly 11% CAGR.

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