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Case Study: Visa’s India GCC Fuels 4.3 Billion Cards Worldwide
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Visa Inc. is a global payments technology company that connects consumers, businesses, financial institutions, and governments in more than 200 countries and territories to fast, secure, and reliable electronic payments. Visa operates over 14,500 financial institutions, has issued over 4.3 billion cards, and is present across 130 million merchant locations worldwide.
The Challenge
In a rapidly evolving payments landscape fueled by mobile adoption and connected devices, Visa sought to bolster its technical and digital capabilities. Their vision: a Bengaluru-based Technology Center of Excellence (TCoE) to propel the development and launch of next-generation payment solutions for global markets.
However, attracting top tech talent in India proved challenging, resulting in lengthy hiring processes, high drop-off rates, and inflated talent acquisition costs.
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Our Solution
ANSR’s expertise in GCC establishment and talent acquisition proved instrumental. Leveraging our vast network of 1.5 million tech professionals, we meticulously curated a talent pool aligned with Visa’s specific needs. Furthermore, we prioritized fintech experience within the candidate pool, significantly improving the initial screening success rate and streamlining the recruitment process.
Beyond talent acquisition, ANSR ensured a seamless operational setup for the Bengaluru TCoE. This included establishing workspaces with integrated IT solutions, navigating legal complexities, and providing ongoing onboarding and HR management support. We also facilitated the development of large-scale analytical services on a hybrid cloud platform, enabling comprehensive support for Visa product upgrades managed from the India center.
ANSR’s expertise in talent acquisition, operational setup, and cost optimization empowered Visa to assemble a world-class development team in India. This highly skilled workforce is now instrumental in driving innovation across Visa’s global payment solutions, solidifying their position as a leader in the ever-evolving digital payments landscape.
Business Impact: A Powerhouse of Innovation
The Bengaluru TCoE rapidly scaled into an innovation hub, exceeding initial projections.
1000+ Strong Workforce
Within just two years of the TCoE’s inception in 2015, we successfully recruited over 1,000 highly skilled talent.
Expanded Capabilities & Global Innovation
The TCoE plays a pivotal role in powering Visa’s critical global operations, focusing on
1) Upgrading existing Visa products & building new payment solutions
2) Developing next-generation data platforms to capitalize on emerging market trends and regulatory shifts
Reduced talent acquisition costs
AI-driven smart recruitment strategies significantly reduced talent acquisition costs, allowing them to invest these savings into further technological advancements.
