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Case Study: Empowering Inovalon’s Growth Through its India Development Center
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Inovalon is one of the biggest providers of cloud-based software solutions in the field of data-driven healthcare in the U.S. The Inovalon ONE® Platform combines real-time data with advanced analytics and is used by nearly 20,000 customers, and supports over 53,000 sites of care.
Since 2014, the company has been leveraging the technical expertise of an India-based contractual team that was supporting each of its business units in product engineering and information technology. Following the success of this collaboration, Inovalon decided to convert these team members into full-time employees, establishing its largest single engineering office as part of this transition.
Challenges
- Establishing a cutting-edge hub of technical brilliance aimed at cultivating top-tier talent and accomplishing key milestones outlined in the company’s technology roadmap.
- Ensuring a seamless transition for the existing workforce from independent contractors to full-time employees – from payroll and taxation to benefits management and onboarding.
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Our Solution
Deploying a single point, end-to-end GCC setup solution, the ANSR team provided multiple services ~
- Delivering a Turnkey Tech Center: From finding and leasing the ideal workspace to enabling every inch with high-tech IT infrastructure, our team helped establish Inovalon’s India Development Center in Hyderabad. Our team designed a workspace that perfectly echoed the company headquarters’ ethos, culture, and brand identity.
- Payroll, Taxation, and Benefits Management: Bringing Inovalon’s entire contractual workforce on the company’s payroll, our team streamlined tax deductions and built a workplace benefits offering that was aligned with India’s statutory requirements.
- Acquiring Tech Talent: Inovalon wanted to scale its 150-strong team to 360 full-time employees by mid-2023. Our talent acquisition team efficiently sourced, screened, and onboarded a large volume of highly skilled professionals across a wide range of tech skills. Using our proprietary AI-fitment tool to screen candidate profiles, we delivered an accuracy of 90% in the initial screening.
- Business Support Services: To ensure smooth operations, our team offered a wide range of support services such as administrative assistance, financial management, HR support, and legal advisory, enabling Inovalon’s team to focus on core activities.
Inovalon inaugurated its India Development Center (IDC) in September 2022. Focused on delivering cloud solutions that improve clinical outcomes and economics in healthcare, the Hyderabad center is a highly valuable resource of for the company.
Results & Impact
Exponential Growth
After scaling from 150 to 360 in less than a year, the IDC is already set to grow to 500 in the next couple of years.
