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Trends, Insights, and Perspectives Shaping Industry Narratives
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As Global Capability Centers (GCCs) continue to evolve into strategic hubs, the way their success is measured must also evolve. Leaders within every industry are gradually moving away from traditional, efficiency and arbitrage-driven metrics and adopting dynamic, business-outcome-driven KPIs.
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Latest
Featured
As Global Capability Centers (GCCs) continue to evolve into strategic hubs, the way their success is measured must also evolve. Leaders within every industry are gradually moving away from traditional, efficiency and arbitrage-driven metrics and adopting dynamic, business-outcome-driven KPIs.
Our Leaders' Insights
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The Spectrum of Global Operational Strategies
Global Capability Centers (GCCs) represent a strategic evolution in corporate operations, offering multinationals a powerful avenue to harness global talent and drive innovation. These fully integrated, company-owned entities are strategically positioned in talent-rich locales, enabling the creation of significant value and intellectual property through collaborative, distributed teams.
While terms like capability centers, captive centers, shared service centers, and global business services may be used interchangeably, each offers subtle variations. Explore these delivery models to discover the perfect fit.