THE BEST OF
2025
For the global GCC community, 2025 has been nothing short of extraordinary. From AI-fuelled innovation to the phenomenal success of India’s GCC leaders at the global stage, we have seen powerful shifts that are redefining what a Global Capability Center represents, and how the world measures its impact.
As we close the year, we bring together a curated selection of ANSR’s most impactful eBooks and thought-leadership articles, containing insights that have shaped conversations across the GCC ecosystem. This collection distills the best of the best: a sharp, strategic lens on the trends, opportunities, and ideas that defined the year and will continue to influence the future of GCCs in 2026.
Of All Things AI: Tapping the Pulse of India’s Tech Talent
From the business-side of AI, we now move toward talent – their thoughts, expectations and journeys on India’s tech talent in the age of AI.
As GCCs drive tech-enabled innovation and growth, the demand for highly skilled, agile talent is at an all-time high.
Organizations are increasingly embracing ‘best-sourcing’ – a strategic approach to sourcing that combines the benefits of in-house GCCs and managed service providers (MSPs).
To know how, read Mastering Best-Sourcing: A Strategic Guide for GCC Leaders:
How GCCs Navigate Global Talent & Resource Management
survey of GCC leaders
revealed that
with GCCs are
adopting the best-
sourcing approach.
- GCCs are transforming faster than ever—
- so why should outdated success metrics hold them back?
- From driving global mandates and process excellence
- to delivering complex, high-impact outcomes,
- today’s GCCs are increasingly operating as true second headquarters.
Explore how leaders within every industry are gradually moving away from traditional, efficiency and arbitrage-driven metrics and adopting dynamic, business-outcome-driven KPIs. To know how, read Mastering Best-Sourcing: A Strategic Guide for GCC Leaders:
Capability Enablers
- Capability maturity
- Skill growth
- Cultural alignment
- Internal mobility
Strategic Value Creators
- Business outcomes
- Revenue impact
- Innovation index
- Global mandate ownership
Cost Centers
- Headcount
- SLA adherence
- Attrition
- Utilization
Efficient Operators
- Productivity
- Automation ROI
- Process optimization
Every GCC, regardless of its size or industry, needs a Unique Value Proposition (UVP) tailored to its goals.
A strong Unique Value Proposition (UVP) helps attract the right talent, foster alignment with headquarters, and create an identity that goes beyond being a back office. When done right, your UVP becomes the reason talent joins, stays, and grows with your organization.
UVP
Brand
Build a strong global connection showing opportunity, impact and innovation
Culture
Bridge global-local cultural gaps to build a one unified culture
Policies
India-specific policies that can compete with the global market
Workplace
Culturally aligned, flexible, and infused with elements of the HQ
Rewards
Tailored to the local talent and above market standards
LTI
Strategic retention tool in a high-attrition talent pool
India’s GCC leaders are taking over the global business landscape – and this is no coincidence.
India’s GCC leadership base stands at around 6,500 today, set to surge to 30,000 by 2030. Not just that, more than 150 global CXOs are already based out of India GCCs, executing enterprise-wide mandates, and 60% of current GCC leaders are expected to take on expanded global responsibilities within the next five years.
Download the eBook to explore the leadership mindsets, skills, and structural enablers that will not only shape the next generation of GCC leaders but also determine the trajectory of the GCC model in the years ahead.
Forward-thinking GCCs leaders recognize the importance of the human element in capability building. Explore how leaders across different GCCs are converting purpose into performance, people into champions, and operational excellence into sustainable enterprise advantage.
Focusing on the role of leaders in building purpose-led and people-centered GCCs, our eBook, ‘Purpose, People and Performance’ explores how GCC leaders can