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GCC Delivers $167M Savings for Advance Auto Parts

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Advance Auto Parts Inc. (AAP) is a prominent supplier of automotive aftermarket parts. The company has a network of 4,785 stores and 320 Worldpac branches, predominantly situated across the United States, Canada, Puerto Rico, and the U.S. Virgin Islands.

The Challenge

 
  • Setting up a global capability center without access to any on-ground infrastructure
  • Hiring top talent across a wide range of technical and non-technical skills within short timelines.

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The Solution

 

End-to-end GCC setup support

 

From sourcing, hiring and engaging the best talent and setting up customized workspaces with integrated IT, to providing compliance, governance and operational support and building integrated technology platforms, the ANSR team provided a single point, end-to-end setup. AAP’s turnkey GCC in Hyderabad, India was inaugurated on 6th January, 2020. 

As of December 2023, the AAP GCC boasts an expansive 65,000 square feet, accommodating a workforce specializing in IT and engineering, finance, pricing and accounting, as well as marketing and merchandising.

A robust employer brand 

 

Hiring for an extremely wide range of roles (from data analysts and IT architects, to chartered accountants and pricing analysts) in such a short time was no mean feat. The ANSR team successfully crafted an employer brand that positioned AAP as an employer of choice, aligning seamlessly with the company culture and headquarters’ values

Consequently, the AAP GCC achieved the remarkable milestone of onboarding its initial 100 employees in less than a year, amid the challenges of the peak pandemic in December 2020. Subsequently, it exhibited substantial growth, expanding threefold to 300 employees by December 2021. As of 2023, the India GCC proudly houses 570 tech, finance, and marketing professionals recruited from esteemed companies such as Amazon, Microsoft, IBM, and Deloitte.

Impact

Massive
ROI

Setting up the AAP GCC has resulted in $167 million in total savings since its inception.

Direct Revenue Growth

Capabilities built and enhanced by the GCC have resulted in a 12% increase in revenue, with the B2C website redesign resulting in 140% revenue growth for 2 years.

Exponential
Growth

The GCC has scaled over 5X in the last 3 years, proudly standing at a total member strength of 570.

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