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Trends, Insights, and Perspectives Shaping Industry Narratives
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Beyond Operational Metrics: Redefining Success for GCCs
As Global Capability Centers (GCCs) continue to evolve into strategic hubs, the way their success is measured must also evolve.
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Today, India is home to approximately 6,500 GCC leaders. By 2030, this number will grow to 30,000. Not just that, more than 150 global CXOs are already based out of India GCCs, executing enterprise-wide mandates, and 60% of current GCC leaders will be expected to take on expanded global responsibilities within the next five years.
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Sriram Ananthapadmanabhan
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The Spectrum of Global Operational Strategies
Global Capability Centers (GCCs) represent a strategic evolution in corporate operations, offering multinationals a powerful avenue to harness global talent and drive innovation. These fully integrated, company-owned entities are strategically positioned in talent-rich locales, enabling the creation of significant value and intellectual property through collaborative, distributed teams.
While terms like capability centers, captive centers, shared service centers, and global business services may be used interchangeably, each offers subtle variations. Explore these delivery models to discover the perfect fit.